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Shipping policy

Shipping Policy

PINBOX Shipping Information

At PINBOX, we strive to ensure that your orders reach you as quickly as possible. Here's what you can expect:

Order Processing Time

Orders are processed within 24 hours on business days. For orders placed on weekends or holidays, processing may take a bit longer.

Delivery Time

Delivery time depends on the chosen shipping method and destination:

  • Poland: Standard shipping usually takes 1-3 business days.
  • European Union: Shipments typically arrive within 3-7 business days.
  • Rest of the world: Depending on the location, delivery may take 7 to 21 business days.

Order Tracking

After your order is shipped, you will receive an email with a tracking number, allowing you to check the status of your shipment in real-time.

Shipping Costs

Shipping costs depend on the chosen delivery method and destination. Detailed information about shipping costs will be provided on our website during order checkout.

Customs Duties and Import Taxes

The buyer is responsible for any customs duties and import taxes that may apply. PINBOX is not responsible for delays due to customs clearance.

Cash on Delivery Shipments

We do not accept cash on delivery shipments. Please use the available payment methods on our website to place your orders.

Contact

If you have any questions regarding shipping, please contact our customer service department at: hello@pinbox.eu.

Summary:

Our shipping policy is designed to provide you with the best possible service. We ensure that your orders reach you quickly and safely.



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